In previous blogs, we have examined the communication challenges for operators and supervisors around shift logs and shift handover.

Similar but uniquely different hurdles are faced by executive-level managers as well as back-office and IT personnel.

Technology continues to change our lives in subtle but remarkable ways. A few years ago, it would have been hard to imagine the Star Trek-like devices we carry in our pockets and wear on our wrists, or the data and collaboration tools we rely on to have information at our fingertips every day.

Author Ernest Hemingway had a fair point when he famously said: “I have learned a great deal from listening carefully.”

In listening to P2’s customers in oil and gas, mining and resource operations over the last 20 years, one common issue rises to the top of their concerns. To successfully manage operations, they want to know the best, most efficient way to capture, manage, handover and communicate their mission-critical information, especially the data that has direct impact on production and safety.